About this page
This page exists to help people find the official KuCoin website and to share practical tips for signing in safely. We do not collect login information, passwords, or private keys. If you are trying to access your KuCoin account, always use the official KuCoin URL and confirm the site is secured (HTTPS, correct domain, valid certificate).
How to verify you're on the real KuCoin site
- Check the browser URL bar: confirm the domain is
kucoin.com(or the official regional domain provided by KuCoin). - Look for HTTPS and the padlock icon — click it to view the certificate. Certificate details should match KuCoin's corporate name.
- Avoid clicking links from unsolicited emails, messages, or social media posts that ask you to "log in now."
- Type the official address manually or use a trusted bookmark rather than following unknown links.
Security best practices
Keep these steps in mind when accessing any cryptocurrency exchange:
- Enable two-factor authentication (2FA) using an authenticator app (e.g., Google Authenticator, Authy). SMS-only 2FA is less secure.
- Use strong, unique passwords stored in a reputable password manager. Never reuse passwords across sites.
- Beware of fake customer support — KuCoin will never ask for your password, 2FA code, or private keys over unsolicited chat or email.
- Keep recovery phrases private — never paste secret keys or wallets into websites or share them with anyone.
- Confirm withdrawal settings and whitelisted addresses on the exchange; enable withdrawal confirmations if available.
If you suspect compromise
If you think your account may be compromised, take action immediately:
- Change your exchange password from a trusted device and network.
- Turn off API keys or rotate them if they may have been exposed.
- Contact official KuCoin support using contact options from their official website (do not trust messages from unknown accounts).
- Consider moving assets to a secure wallet you control, especially for long-term storage.
Why we provide a redirect
People sometimes get misdirected to phishing pages or copycat domains. This page provides a quick, transparent path to the official site and educates users on safety steps to reduce risk. The automatic redirect is optional — you can cancel and follow the link manually.
Note: Always verify the domain and certificate after redirecting. This informational page is not a substitute for good security practices.